Home Delivery

Here at Pheasants Hill Farm we aim to provide you with the best delivery service possible.  We use national couriers Parcelforce to deliver your order.  Your meat is securely packed in our special robust chill boxes, with ice packs, which we provide at no extra cost. Your delivery is collected by Parcelforce from our farm, and should be delivered to you by Parcelforce before 5pm on the next day - we use Parcelforce's 24 hour delivery service.  We have tested our boxes and they will retain the temperature of the meat at packing for at least 48 hours, so your order is kept chilled as it makes the journey from our farm to your home.  The ice packs are reusable, as are the sturdy chill boxes, so we hope you can reuse them as picnic boxes or as car shopping chill boxes

Click and Collect Options

Click and collect in person at Pheasants Hill Farmshop, Killyleagh - No delivery charge

Click and collect in person at St George's Market, Belfast on Saturday 9am to 2.30pm - No delivery charge

Free Delivery Options

Free Delivery for orders over £125 to Northern Ireland

Free Delivery for orders over £150 to Republic of Ireland

Free Delivery for orders over £200 to Great Britain (excluding Highlands and Islands)

Standard Delivery Charges

Delivery to Northern Ireland address - Standard Delivery Charge £16.00 for orders up to £124.99 (spend over £125 and delivery is FREE)

Delivery to Republic of Ireland address Standard Delivery Charge £17.00 for orders up to £149.99 (spend over £150 and delivery is FREE)

Delivery to Great Britain address - Standard Delivery Charge £24.00 for orders up to £199.99 (spend over £200 and delivery is FREE) (All areas of Great Britain excluding Highlands and Islands) 

Delivery Days

We can deliver your order on any day that suits you from Tuesday to Friday inclusive.  If you require delivery on a particular date please let us know by inserting a note in the DELIVERY NOTE BOX on the DELIVERY PAGE of the checkout. Please note that delivery dates may be affected by Bank or Public holidays.  If you are in any doubt, please feel free to call us on 028 44 617246 and we'll answer any queries you may have.  

Saturday Delivery

We can offer Saturday delivery by Parcelforce.  An additional surcharge of £15 per delivery applies on top of the standard delivery charge.

Delivery Time

Your order will be delivered by your local Parcelforce courier between 9am and 5pm.  Parcelforce require someone to be in at the address to sign for receipt of the parcel - they will not leave your order without a signature so please ensure that someone is at home to sign for the parcel.  We can send your order to your workplace or a neighbour if this is more convenient.  

Delivery Delays

If we are unable to deliver on the specified day due to adverse weather conditions or other circumstances beyond our control, we will endeavour to deliver at the next earliest opportunity and our liability is limited to this. Customers are advised to arrange for delivery of their order a few days before they need it, especially at Christmas when courier services are under pressure.

 
Where we deliver

What we charge

Delivery days

When will my order be delivered?

What happens if I am not in when my meat arrives?

Can I collect my order in person